Your Cart

Your cart is currently empty.
Subtotal:
Continue Shopping

Privacy Policy

  I. INTRODUCTION

Kyle Cavan, Inc. (the “Company” or “We”) respect your privacy and are committed to protecting it through our compliance with this Privacy Policy.

This policy describes the types of information that we may collect from you or that you may provide to us when you visit www.kylecavan.com (our “Website”).  This Policy sets forth our practices for collecting, using, maintaining, and disclosing such information. This policy also describes the measures that we take to protect the security of such collected information and how you can contact us about our privacy practices.

Our policy applies to information we collect:

•   On this Website; and

•   From email and other electronic communications between you and this Website.

Our policy does not apply to information collected by:

•   Our Company offline or through any other means; or

•   Any third party, including through any application or content that may link to or be accessible from or on the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will manage such data.  By accessing or using this Website, you agree to this policy. If you do not agree with our policies and practices, your choice is not to use our Website.  As this policy may change from time to time, your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

II.     INFORMATION WE COLLECT AND HOW WE COLLECT IT

We collect several types of information from and about users of our Website, including the following:

•   “Personal information” by which you may be personally identified, such as your name, postal address, e-mail address, telephone number;

•   Payment information (such as your payment card number, expiration date, authorization or security code, delivery address, and billing address);

•   Purchase transaction information, purchase history and search inquiries on our Website;

•   Customer service information (such as customer service questions, comments and repair inquiries); and

Any other information that is about you but individually does not identify you, such as about your internet connection, the equipment you use to access our website and usage details.

We collect this information:

•   Directly from you when you provide it to us;

•   Automatically as you navigate through our Website. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies; and

•   From our third-party service providers, for example, our business partners.

III.     INFORMATION WE COLLECT BY AUTOMATED MEANS

As you navigate through and interact with our Website, we may also use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website; and

Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically is statistical data and may include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to store information about your preferences, allowing us to customize our Website according to your individual interests and recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

•   Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website. 

•   Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies.

•   Web Beacons. Pages of our Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

We do not collect personal information automatically, but we may connect this information to personal information about you that we collect from other sources or you provide to us.

IV.     HOW WE USE YOUR INFORMATION

We use information that we collect about you, or that you provide to us, to:

•   Present our Website and its contents to you;

•   Provide you with information regarding our products and services;

•   Process your payment and manage your on-line purchase of our products;

•   Provide you with email notices, catalogs, and other promotional and marketing material regarding our products;

•   Communicate with you about, and administer your participation in, special events, program offers, surveys and market research;

•   Respond to your inquiries, customer service questions, repairs and/or comments;

•   Notify you about changes to our Website or any products or services we offer or provide though it.

•   Allow you to participate in interactive features on our Website;

•   Protect our Company against, identify and prevent fraud and other unlawful activity, claims and other liabilities;

•   Allow our Company to comply with and enforce applicable legal requirements, industry standards and our policies; and

•   For any other purpose with your consent.

V.     DISCLOSURE OF YOUR INFORMATION

We do not disclose personal information that we collect about you, except as described in this Privacy Policy. We may share personal information with thirty-party service providers who perform services on our behalf based on our instructions. We do not authorize our service providers to use or disclose the information except as necessary to perform such services on our behalf or to comply with applicable laws and regulations. Examples of such third-party service providers include companies that process credit card payments, manage and reduce our credit risk, verify information, fulfill orders, and provide web hosting, and certain marketing and promotional services.

We may also share personal information with third-party database providers that other companies may use for their own purposes, including marketing, to the extent permitted by law. You may object to having your information shared by emailing our Company at concierge@kylecavan.com

 

In addition, we may disclose information about you (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities or other government officials, and (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity. We also reserve the right to transfer personal information we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganization, dissolution or liquidation).

VI.     YOUR RIGHTS AND CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

•   Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe's website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

•   If you do not wish to have your email address and/or contact information used by our Company, you can opt-out by checking the relevant box located on the form on which we collected your data or at any other time by sending us an email stating your request to concierge@kylecavan.com to be unsubscribed from future email distributions.

•   Request for Information/Withdrawal of Consent. To the extent provided by the law, you may request access to the personal information we maintain about you or request that we correct, amend, delete or block the information by contacting us at concierge@kylecavan.com Where provided by law, you may withdraw any consent you previously provided to us or object at any time on legitimate grounds to the processing of your personal information, and we will apply your preferences going forward.

VII.     CALIFORNIA PRIVACY RIGHTS

California Civil Code Section § 1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to concierge@kylecavan.com or write to us at:  Kyle Cavan, Inc. 148 Waverly Place Suite E New York, NY 10014

VIII.     DATA SECURITY

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your information also depends on you. Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

IX.     CHANGES TO OUR PRIVACY POLICY

It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website home page. If we make material changes to how we treat our users' personal information, we will notify you by email to the email address specified in your account and/or through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

X.     CONTACT INFORMATION

To ask questions or comment about this privacy policy and our privacy practices, contact us by sending an email to concierge@kylecavan.com.

Join Us

We create modern commemorative jewelry for students and alumni with style and substance.

Shipping & Returns

SHIPPING 

In-stock items from the Crest & Symbols Collection and select Architecture styles (Villanova, W&L, Princeton) will ship within 3-5 business days unless priority shipping is selected at check out. 

Architecture Collection is made-to-order. Please allow for up to (3) weeks for delivery. 

Fine Collection (14K Gold) is made-to-order. Please allow for up to (6) weeks for delivery. 

The Enamel Collection will ship w/o 12/4 and will arrive before the holidays. 

Shipping is free on all orders over $250. 

RETURNS

If you are not 100% satisfied with your order from KYLE CAVAN, we will gladly refund you within 21 days of purchase. To receive a full refund, your item must be in the same condition that you received it.

 All sale items are final sale and cannot be refunded.

Customers are responsible for all return shipping costs and should send returns to:

 Kyle Cavan Inc.

Attn: Exchange

253 Church St, 4thFl.

New York, NY 10013

NON-RETURNABLE ITEMS

Pieces that have been customized with an engraving are not eligible for a return unless it is damaged or broken upon receipt and or if we made a mistake with your order.

There are certain situations where only partial refunds are granted: (if applicable)

- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

- Any item that is returned more than 30 days after delivery

 REFUNDS (IF APPLICABLE)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

There is often some processing time before a refund is posted. If you haven’t received a refund yet, please contact us at concierge@kylecavan.com.

EXCHANGES (IF APPLICABLE)

We will only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at concierge@kylecavan.com

 GIFTS

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be e-mailed to you.

 If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.