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Corporate Responsibility

KYLE CAVAN and its manufacturing partners adhere to the Fair Labor Association Workplace Code of Conduct. For additional information and translations you can visit the Fair Labor Association Website

Preamble

The FLA Workplace Code of Conduct defines labor standards that aim to achieve decent and humane working conditions. The Code’s standards are based on International Labor Organization standards and internationally accepted good labor practices.

Companies affiliated with the FLA are expected to comply with all relevant and applicable laws and regulations of the country in which workers are employed and to implement the Workplace Code in their applicable facilities. When differences or conflicts in standards arise, affiliated companies are expected to apply the highest standard.

The FLA monitors compliance with the Workplace Code by carefully examining adherence to the Compliance Benchmarks and the Principles of Monitoring. The Compliance Benchmarks identify specific requirements for meeting each Code standard, while the Principles of Monitoring guide the assessment of compliance. The FLA expects affiliated companies to make improvements when Code standards are not met and to develop sustainable mechanisms to ensure ongoing compliance.

The FLA provides a model of collaboration, accountability, and transparency and serves as a catalyst for positive change in workplace conditions. As an organization that promotes continuous improvement, the FLA strives to be a global leader in establishing best practices for respectful and ethical treatment of workers, and in promoting sustainable conditions through which workers earn fair wages in safe and healthy workplaces.


Employment Relationship

Employers shall adopt and adhere to rules and conditions of employment that respect workers and, at a minimum, safeguard their rights under national and international labor and social security laws and regulations.

Nondiscrimination

No person shall be subject to any discrimination in employment, including hiring, compensation, advancement, discipline, termination or retirement, on the basis of gender, race, religion, age, disability, sexual orientation, nationality, political opinion, social group or ethnic origin.

Harassment or Abuse

Every employee shall be treated with respect and dignity. No employee shall be subject to any physical, sexual, psychological or verbal harassment or abuse.

Forced Labor

There shall be no use of forced labor, including prison labor, indentured labor, bonded labor or other forms of forced labor.

Child Labor

No person shall be employed under the age of 15 or under the age for completion of compulsory education, whichever is higher.

Freedom of Association and Collective Bargaining

Employers shall recognize and respect the right of employees to freedom of association and collective bargaining.

Health, Safety and Environment

Employers shall provide a safe and healthy workplace setting to prevent accidents and injury to health arising out of, linked with, or occurring in the course of work or as a result of the operation of employers’ facilities. Employers shall adopt responsible measures to mitigate negative impacts that the workplace has on the environment.

Hours of Work

Employers shall not require workers to work more than the regular and overtime hours allowed by the law of the country where the workers are employed. The regular work week shall not exceed 48 hours. Employers shall allow workers at least 24 consecutive hours of rest in every seven-day period. All overtime work shall be consensual. Employers shall not request overtime on a regular basis and shall compensate all overtime work at a premium rate. Other than in exceptional circumstances, the sum of regular and overtime hours in a week shall not exceed 60 hours.

Compensation

Every worker has a right to compensation for a regular work week that is sufficient to meet the worker’s basic needs and provide some discretionary income. Employers shall pay at least the minimum wage or the appropriate prevailing wage, whichever is higher, comply with all legal requirements on wages, and provide any fringe benefits required by law or contract. Where compensation does not meet workers’ basic needs and provide some discretionary income, each employer shall work with the FLA to take appropriate actions that seek to progressively realize a level of compensation that does.

REPORT VIOLATIONS

Any and all violations of the Kyle Cavan Inc. Code of Conduct should be reported to Kyle Cavan Inc. by e-mail to concierge@kylecavan.com

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Shipping & Returns

SHIPPING 

We do our best to ship item(s) 10-15 business days after purchase unless the item(s) is in-stock, in which case it will ship immediately. 

Please allow for a few additional days if your item is Cavan Gold™ as it requires the extra step of dipping the piece in gold after it is created. 14K Gold pieces may take up to 4 weeks to ship.

New School Collections like Boston University, Bucknell, Fordham, Georgetown, Harvard, Quinnipiac, Elon, Florida, Illinois, Kansas, Loyola of Maryland, Miami of Ohio, Northwestern, Purdue, South Carolina, Syracuse, Texas A&M, TCU, Trinity, Vanderbilt, Virginia Tech, Wake Forest are now available. 

If you have a question about when an item will ship, please contact us at concierge@kylecavan.com

 Shipping is free on all orders over $250. 

RETURNS & EXCHANGES

If you are not 100% satisfied with your order from KYLE CAVAN, we will gladly refund you within 21 days of purchase.

To receive a full refund on an item, your item must be in the same condition that you received it. Please click HERE to initiate a return.

If you are looking to exchange an item, please click HERE to initiate a return. The new item must be treated as a new order. 

NON-RETURNABLE ITEMS

Pieces that are on sale or have been customized with engraving are not eligible for a return unless it is damaged or broken upon receipt and or if we made a mistake with your order.

REFUNDS (IF APPLICABLE)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

There is often some processing time before a refund is posted. If you haven’t received a refund yet, please contact us at concierge@kylecavan.com 

REPAIRS

We offer free repairs for up to 6 months after purchase. We ask that you please cover the cost to return the item and mail all returns to the below address:

KYLE CAVAN INC
177 Mott St
New York, NY 10012

If you have any questions, please contact us at concierge@kylecavan.com about repairs. Your satisfaction is our highest priority and we will work with you to address the situation.