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Terms & Conditions

By using the KYLE CAVAN® website, you are accepting the terms and conditions of our policies. If you have questions or concerns, please contact us for more information at concierge@kylecavan.com

COPYRIGHT

All content of our web site (including text, graphics, logos, button icons, images, and software) is the property of KYLE CAVAN or our suppliers and is protected by United States and international copyright laws. You may electronically copy and print hard copies of pages from this web site solely for personal, non-commercial purposes related to placing an order or shopping with kylecavan.com. Any other use of our web site, including reproduction and internet links, is strictly prohibited without our prior written permission.

TRADEMARKS

KYLE CAVAN® is a registered trademark. The trademarks, logos, service marks and trade names of KYLE CAVAN may not be used without our written permission.

ERRORS AND INACCURACIES

We do not represent or warrant that the information on our web site is accurate, complete, or current. This includes pricing and availability information. We reserve the right to correct any errors or omissions, and to change or update information at any time without prior notice.

DISCLAIMER OF LIABILITY

We make no representations or warranties, express or implied, with respect to this web site. Its content, and the information and services available on or through it, are provided "as is." Except as otherwise provided under applicable laws, we will not be liable for any damages whatsoever arising out of or related to the use of this web site.

APPLICABLE LAW

By visiting our web site, you agree that the laws of the State of New York will govern these Terms of Use and any dispute of any sort that might arise, without regard to principles of conflict of law.

Join Us

We create modern commemorative jewelry for students and alumni with style and substance.

Shipping & Returns

SHIPPING 

In-stock items from the Crest & Symbols Collection and select Architecture styles (Villanova, W&L, Princeton) will ship within 3-5 business days unless priority shipping is selected at check out. 

Architecture Collection is made-to-order. Please allow for up to (3) weeks for delivery. 

Fine Collection (14K Gold) is made-to-order. Please allow for up to (6) weeks for delivery. 

The Enamel Collection will ship w/o 12/4 and will arrive before the holidays. 

Shipping is free on all orders over $250. 

RETURNS

If you are not 100% satisfied with your order from KYLE CAVAN, we will gladly refund you within 21 days of purchase. To receive a full refund, your item must be in the same condition that you received it.

 All sale items are final sale and cannot be refunded.

Customers are responsible for all return shipping costs and should send returns to:

 Kyle Cavan Inc.

Attn: Exchange

253 Church St, 4thFl.

New York, NY 10013

NON-RETURNABLE ITEMS

Pieces that have been customized with an engraving are not eligible for a return unless it is damaged or broken upon receipt and or if we made a mistake with your order.

There are certain situations where only partial refunds are granted: (if applicable)

- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

- Any item that is returned more than 30 days after delivery

 REFUNDS (IF APPLICABLE)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

There is often some processing time before a refund is posted. If you haven’t received a refund yet, please contact us at concierge@kylecavan.com.

EXCHANGES (IF APPLICABLE)

We will only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at concierge@kylecavan.com

 GIFTS

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be e-mailed to you.

 If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.