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All customized products are final sale.
You must fill out at least one line.
If your item is IN-STOCK and you’re adding back engraving, your item will ship in 5-8 business days. Most personalized jewelry is MADE-TO-ORDER, please allow 3-4 weeks for delivery.
See here for full details.
Please contact our customer support at concierge@kylecavan.com with any questions.
*Personalized pieces are final sale.*
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A special request
For special requests and custom orders, please email concierge@kylecavan.com.
In-stock jewelry: Ships next business day
In-stock jewelry with back engraving: Ships in 5-8 business days
Made-to-order jewelry: Ships in 3-4 weeks
Choosing expedited shipping does not guarantee faster production, only a faster arrival. However, we will try our best to ship your item(s) as soon as possible.
If you have a question about when an item will ship, please contact us at concierge@kylecavan.com
RETURNS & EXCHANGES
If you are not 100% satisfied with your order from KYLE CAVAN, we will gladly refund you within 30 days after shipment and can offer store credit up to 45 days after shipment.
To receive a full refund on an item, your item must be in the same condition that you received it. Please click HERE to initiate a return.
If you are looking to exchange an item, please click HERE to initiate a return. The new item must be treated as a new order.
NON-RETURNABLE ITEMS
Pieces that are on sale or have been customized with engraving are not eligible for a return unless it is damaged or broken upon receipt and/or if we made a mistake with your order.
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delicate and sophisticated. Can't wait to give to my rising First Year!
I was so excited to see this UT Tower offer on Instagram. Even more excited it came in 14K gold!! Plan to remove it and add to my gold charm bracelet. So iconic for all UT fans!! The absolute best quality!!!
Great craftsmanship. My daughter loves it!!
It was much smaller than I expected. I guess that I didn't look at the dimensions. It is like dime sized and I was expecting a charm more like the size of a nickel.
Beautiful pendant of Denny Chimes. I got the sterling silver.
Looks great & seems to be made well.
