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All customized products are final sale.
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If your item is IN-STOCK and you’re adding back engraving, your item will ship in 5-8 business days. If your item is MADE-TO-ORDER, please allow 2-4 weeks for delivery.
Please contact our customer support at concierge@kylecavan.com with any questions.
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For special requests and custom orders, please email concierge@kylecavan.com.
In-stock jewelry: Ships next business day
In-stock jewelry with back engraving: Ships in 5-8 business days
Made-to-order 14K gold jewelry: Ships in 2-4 weeks
Choosing expedited shipping does not guarantee faster production, only a faster arrival. However, we will try our best to ship your item(s) as soon as possible.
If you have a question about when an item will ship, please contact us at concierge@kylecavan.com
RETURNS & EXCHANGES
If you are not 100% satisfied with your order from KYLE CAVAN, we will gladly refund you within 30 days after shipment and can offer store credit up to 45 days after shipment.
To receive a full refund on an item, your item must be in the same condition that you received it. Please click HERE to initiate a return.
If you are looking to exchange an item, please click HERE to initiate a return. The new item must be treated as a new order.
NON-RETURNABLE ITEMS
Pieces that are on sale or have been customized with engraving are not eligible for a return unless it is damaged or broken upon receipt and/or if we made a mistake with your order.
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Our guest was thrilled with his purchase of the pendant.
We are so happy to hear that! Thank you for all your kind words and support!
xx
I bought this for my daughter as a graduation gift. I like that it lays flat. It's the perfect size too - not too big and not too small. The necklace looks very high quality.
The necklace is detailed, yet dainty making it perfect as an everyday accessory. I bought this for my mom, a UVA alum, and she loves it!
Ciara, thank you so much for purchasing our UVA Rotunda Necklace. We are so happy to hear that your mom loves her new jewelry!
I received this necklace as a graduation present when I graduated from Auburn last year and it is stunning. I wear it almost every day! Fantastic quality and the 14K Gold doesn't tarnish. Beautiful and incredibly sentimental. War Eagle forever!
Lauren, thank you so much for your order! We are so glad that you love your new piece.
I love this necklace, I’ve been dying to have it and so glad I did! Such a unique and gorgeous piece!
Alexis, we are so glad you love your Notre Dame Golden Dome Necklace!
