Adding to your order
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Add your inscription
All customized products are final sale.
You must fill out at least one line.
If your item is IN-STOCK and you’re adding back engraving, your item will ship in 5-10 business days. Most personalized jewelry is MADE-TO-ORDER, please allow 2-4 weeks for delivery.
See here for full details.
Please contact our customer support at concierge@kylecavan.com with any questions.
*Personalized pieces are final sale.*
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A special request
For special requests and custom orders, please email concierge@kylecavan.com.
In-stock jewelry: Ships next business day
In-stock jewelry with back engraving: Ships in 5-10 business days
Made-to-order jewelry: Ships in 2-4 weeks
Choosing expedited shipping does not guarantee faster production, only a faster arrival. However, we will try our best to ship your item(s) as soon as possible.
If you have a question about when an item will ship, please contact us at concierge@kylecavan.com
RETURNS & EXCHANGES
If you are not 100% satisfied with your order from KYLE CAVAN, we will gladly refund you within 30 days after shipment and can offer store credit up to 45 days after shipment.
To receive a full refund on an item, your item must be in the same condition that you received it. Please click HERE to initiate a return.
If you are looking to exchange an item, please click HERE to initiate a return. The new item must be treated as a new order.
NON-RETURNABLE ITEMS
Pieces that are on sale or have been customized with engraving are not eligible for a return unless it is damaged or broken upon receipt and/or if we made a mistake with your order.
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appreciate the additional cloth
Thank you so much for your lovely review, Stephen!
We're so glad to hear you appreciated the Polishing Cloth. We hope it helps keep your jewelry looking beautiful for years to come.
Thank you for choosing Kyle Cavan. We truly appreciate your support and hope to serve you again soon!
This made a great graduation gift
Thank you so much for your lovely review, Dee!
We’re so glad to hear you liked the Penn State We Are Bracelet and that it made a great graduation gift. It’s always wonderful to know our pieces are part of such meaningful moments.
Thank you for choosing Kyle Cavan. We truly appreciate your support and hope to serve you again in the future!
It was great!
The cloth is nice
Thank you so much for your wonderful review, Nancy! We're absolutely thrilled to hear that you love your polishing cloth and find it to be great quality. It's so important to have the right tools to keep your beautiful jewelry pieces looking their absolute best, and we're delighted that our polishing cloth is helping you do just that. We hope this cloth continues to help maintain the sparkle and shine of your treasured jewelry for years to come!
item looks just as pictured when ordering
Thank you so much for your wonderful review, Roy! We're absolutely thrilled to hear that your Silver UGA Dome necklace looks exactly as pictured. There's nothing better than when our customers receive their order and it perfectly matches their expectations! We appreciate your support and look forward to serving you again!