If your item is IN-STOCK and you're adding back engraving using our tool, your item will ship in:
- 14K Gold: 3-5 business days
- Cavan Gold™ : 5-7 business days
- Sterling Silver: 5-7 business days
If your item is MADE-TO-ORDER, or if you are personalizing cufflinks, or any bar style - rectangle, horizontal, vertical or gemstone bars, please allow 15-20 business days for delivery.
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If your order contains MULTIPLE ITEMS with different timelines, we will ship these items together when ALL items are ready. If this is an issue, please contact our Concierge at concierge@kylecavan.com or place separate orders for each item.
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Michigan M Letter Charm
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A special request
For special requests and custom orders, please email concierge@kylecavan.com.
- Available in Sterling Silver, Cavan Gold and 14K Gold
- Satin Finish
- Chain sold separately
Shipping timelines are included on each product page. All in stock items will ship the next business day!
If your items is not in stock or is personalized please allow up to 3 weeks for it to ship, with the exception of bars which will ship closer to 2 weeks.
If you select expedited shipping, it does not guarantee a sooner ship date only a faster arrival. However, we will try our best to ship your item(s) ASAP.
If you have a question about when an item will ship, please contact us at concierge@kylecavan.com
RETURNS & EXCHANGES
If you are not 100% satisfied with your order from KYLE CAVAN, we will gladly refund you within 30 days after shipment and can offer store credit up to 45 days after shipment.
To receive a full refund on an item, your item must be in the same condition that you received it. Please click HERE to initiate a return.
If you are looking to exchange an item, please click HERE to initiate a return. The new item must be treated as a new order.
NON-RETURNABLE ITEMS
Pieces that are on sale or have been customized with engraving are not eligible for a return unless it is damaged or broken upon receipt and/or if we made a mistake with your order.
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