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All customized products are final sale.
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If your item is IN-STOCK and you’re adding back engraving, your item will ship in 5-8 business days. If your item is MADE-TO-ORDER, please allow 2-4 weeks for delivery.
Please contact our customer support at concierge@kylecavan.com with any questions.
*Personalized pieces are final sale.*
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Final Sale
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A special request
For special requests and custom orders, please email concierge@kylecavan.com.
In-stock jewelry: Ships next business day
In-stock jewelry with back engraving: Ships in 5-8 business days
Made-to-order 14K gold jewelry: Ships in 2-4 weeks
Choosing expedited shipping does not guarantee faster production, only a faster arrival. However, we will try our best to ship your item(s) as soon as possible.
If you have a question about when an item will ship, please contact us at concierge@kylecavan.com
RETURNS & EXCHANGES
If you are not 100% satisfied with your order from KYLE CAVAN, we will gladly refund you within 30 days after shipment and can offer store credit up to 45 days after shipment.
To receive a full refund on an item, your item must be in the same condition that you received it. Please click HERE to initiate a return.
If you are looking to exchange an item, please click HERE to initiate a return. The new item must be treated as a new order.
NON-RETURNABLE ITEMS
Pieces that are on sale or have been customized with engraving are not eligible for a return unless it is damaged or broken upon receipt and/or if we made a mistake with your order.
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Impressed by the quality and love the size. Haven’t taken them off since!
We are so thrilled to hear that you're enjoying your earrings, Kelsey! Thank you for your feedback; it means the world to us!
These compliment every outfit, I never take them off! Also great for sensitive skin!
Thank you for your feedback Taylor! Your support means the world to us!
These earrings are so affordable! It SHOCKED me that they are such an amazing quality at a lower price point. I literally can't thank you enough for creating these earrings. GO BLUE!!
Thank you for your great support, Marsha! We truly appreciate you and are thrilled to hear that you are enjoying your Michigan earrings!
I am in love with these earrings. I wear them everyday and they go with every outfit and occasion. Cannot recommend them enough!
So happy to hear that you love your Emerald Florentine Earring Bundle! xx
This s is a really cute earring and perfect for a second piecing. I wish it was shiny, rather than matte, for 14k gold.. It appeared shiny in the photos, but perhaps I missed it in the description.
Thank you for your feedback Paula! We will pass this along to our design team! xx
