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All customized products are final sale.
You must fill out at least one line.
If your item is IN-STOCK and you’re adding back engraving, your item will ship in 5-8 business days. Most personalized jewelry is MADE-TO-ORDER, please allow 3-4 weeks for delivery.
See here for full details.
Please contact our customer support at concierge@kylecavan.com with any questions.
*Personalized pieces are final sale.*
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A special request
For special requests and custom orders, please email concierge@kylecavan.com.
Inspired by vintage coin necklaces, the Florentine Pendant can be worn layered or alone as a chic statement. The 'Florentine finished' frame is created using an Italian technique that creates tiny cross-hatch engraved lines.
In-stock jewelry: Ships next business day
In-stock jewelry with back engraving: Ships in 5-8 business days
Made-to-order jewelry: Ships in 3-4 weeks
Choosing expedited shipping does not guarantee faster production, only a faster arrival. However, we will try our best to ship your item(s) as soon as possible.
If you have a question about when an item will ship, please contact us at concierge@kylecavan.com
RETURNS & EXCHANGES
If you are not 100% satisfied with your order from KYLE CAVAN, we will gladly refund you within 30 days after shipment and can offer store credit up to 45 days after shipment.
To receive a full refund on an item, your item must be in the same condition that you received it. Please click HERE to initiate a return.
If you are looking to exchange an item, please click HERE to initiate a return. The new item must be treated as a new order.
NON-RETURNABLE ITEMS
Pieces that are on sale or have been customized with engraving are not eligible for a return unless it is damaged or broken upon receipt and/or if we made a mistake with your order.
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Love the seal. Very nice material & the seal looks great.
I wear it with the Denny Chimes.
It is beautiful. It was smaller than I expected but it is for my great niece and she will layer it with other jewelry.
Bought this for my daughter’s graduation and she loves it!
I love how delicate this petite medallion is for the the graduate - delicate in features and doesn’t wear much jewelry - who wore it to commencement!
Katia was a delight to work with - she was so responsive and helpful, and did a fantastic job designing the pendant for me! I was so pleased with her work that I have now ordered three more custom pieces, and requested Katia as my designer again! Kyle Cavan was the only business I could find that would even attempt to design a custom engraved piece with the level of detail I was looking for - feel free to shop around, but most jewelers will only engrave letters, numbers, and the simplest images. For a truly personalized, quality, detailed, custom piece, Kyle Cavan stands alone. They've impressed me repeatedly! Thanks so much!
Thank you so much for your kind feedback, Lisa! We are truly delighted to hear about your wonderful custom design experience, especially with Katia's attentive design expertise. It warms our heart to know that our commitment to detailed, personalized crafted Jewlery has made a lasting impression on you and has provided you with cherished pieces which lay close to your heart. We hope these pieces bring you wonderful memories for many occasions to come, and we hope to create more pieces for you in the future :) We truly appreciate your support; it means the world to us!
