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All customized products are final sale.
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If your item is IN-STOCK and you’re adding back engraving, your item will ship in 5-8 business days. Most personalized jewelry is MADE-TO-ORDER, please allow 3-4 weeks for delivery.
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Please contact our customer support at concierge@kylecavan.com with any questions.
*Personalized pieces are final sale.*
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A special request
For special requests and custom orders, please email concierge@kylecavan.com.
In-stock jewelry: Ships next business day
In-stock jewelry with back engraving: Ships in 5-8 business days
Made-to-order jewelry: Ships in 3-4 weeks
Choosing expedited shipping does not guarantee faster production, only a faster arrival. However, we will try our best to ship your item(s) as soon as possible.
If you have a question about when an item will ship, please contact us at concierge@kylecavan.com
RETURNS & EXCHANGES
If you are not 100% satisfied with your order from KYLE CAVAN, we will gladly refund you within 30 days after shipment and can offer store credit up to 45 days after shipment.
To receive a full refund on an item, your item must be in the same condition that you received it. Please click HERE to initiate a return.
If you are looking to exchange an item, please click HERE to initiate a return. The new item must be treated as a new order.
NON-RETURNABLE ITEMS
Pieces that are on sale or have been customized with engraving are not eligible for a return unless it is damaged or broken upon receipt and/or if we made a mistake with your order.
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Very happy with everything I purchased. Fantastic craftsmanship.
I love my UT Citrine Bar necklace. This piece is gorgeous with the gemstone. I have it in Cavan Gold and it hasn't tarnish. I love to style it with my other coin pieces from the Texas collection!
Thank you so much for your wonderful feedback Savannah! We are thrilled to hear that you love your new UT Citrine Bar Necklace. We're delighted to know the Cavan gold metal maintains its lustrous finish, and that this meaningful gemstone piece seamlessly complements your other Texas-inspired pieces for the perfect curated stack. Layering pieces that capture your unique style and spirit is truly an art, and we're so glad our necklace beautifully enhances your signature look. Your support means the world to us, and we hope you continue cherishing and layering your special UT jewelry for many special occasions to come!
I am obsessed with my new Miami bar! I have gotten a lot of compliments on it and am excited to show my pride for my Alma mater.
We are so thrilled to hear that you love your new Miami bar, Jennifer! Thank you so much for your kind feedback and support; it truly means the world to us. We hope you cherish wearing your new piece to represent your alma mater pride for many great occasions to come!
Beautiful! My daughter loves it.
Thank you so much for your kind review, Jocelyn! We are thrilled to hear that your daughter loves her new Johns Hopkins Blue Topaz Bar. We hope she cherishes wearing her new piece and that it brings her joy for many special occasions to come. We truly appreciate all your support; it means the world to us!
Very modern and pretty! Great alone or layering.
Thank you so much for your positive feedback, Rebecca! We are thrilled to hear that you love the modern design of your new layering bar. We hope you enjoy wearing your new piece, on its own or layered with other favorites, for many special occasions to come!