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All customized products are final sale.
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If your item is IN-STOCK and you’re adding back engraving, your item will ship in 5-8 business days. Most personalized jewelry is MADE-TO-ORDER, please allow 3-5 weeks for delivery.
See here for full details.
Please contact our customer support at concierge@kylecavan.com with any questions.
*Personalized pieces are final sale.*
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A special request
For special requests and custom orders, please email concierge@kylecavan.com.
The perfect blank slate to engrave with meaningful dates, names, phrases and more.
In-stock jewelry: Ships next business day
In-stock jewelry with back engraving: Ships in 5-8 business days
Made-to-order 14K gold jewelry: Ships in 2-4 weeks
Choosing expedited shipping does not guarantee faster production, only a faster arrival. However, we will try our best to ship your item(s) as soon as possible.
If you have a question about when an item will ship, please contact us at concierge@kylecavan.com
RETURNS & EXCHANGES
If you are not 100% satisfied with your order from KYLE CAVAN, we will gladly refund you within 30 days after shipment and can offer store credit up to 45 days after shipment.
To receive a full refund on an item, your item must be in the same condition that you received it. Please click HERE to initiate a return.
If you are looking to exchange an item, please click HERE to initiate a return. The new item must be treated as a new order.
NON-RETURNABLE ITEMS
Pieces that are on sale or have been customized with engraving are not eligible for a return unless it is damaged or broken upon receipt and/or if we made a mistake with your order.
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This bracelet is just perfect! It is exactly what I was looking for! Elegant and beautiful!!
Daughter loved the necklace-gift for her initiation ceremony!
Thank you so much for your kind feedback, Linda! We are so happy to hear that your daughter loved receiving her new Alpha Sigma Alpha Horizontal Bar Necklace for her initiation ceremony. We hope she cherishes wearing her new piece with pride for many years to come!
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Thank you so much for your positive feedback, Dana! We are thrilled to hear that you love your new Gig 'Em Bracelet. We hope you enjoy wearing this meaningful piece and representing your Aggie pride for many special occasions to come!
I bought the we are horizontal bar necklace for my niece who is graduating high school and heading to Penn State. The necklace is very delicate and pretty-I just thought the bar would be a little bigger. There is no way anyone looking at her wearing it would be able to read it. It seems layering is how it is expected to be worn, which may be why it’s small. I wish they had different sizes in case layering was not how you wanted to wear it. For the price, I expected a larger bar.
Thank you so much for your feedback, Kristen. While the delicate design lends itself well to layering, we understand your sentiments, and will work to incorporate a variety of preferences on this design.
We hope your niece cherishes this special piece as she embarks on her exciting journey at Penn State. Congratulations to her on this incredible achievement!
Perfect! I can't wait to give to my young cousin who will be going to Denison in the Fall.
We can't wait for your cousin to receive this Denison Bracelet, and we truly appreciate all your support, Amy! Thank you for your kind feedback; it truly means the world to us.
