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All customized products are final sale.
You must fill out at least one line.
If your item is IN-STOCK and you’re adding back engraving, your item will ship in 5-10 business days. Most personalized jewelry is MADE-TO-ORDER, please allow 2-4 weeks for delivery.
See here for full details.
Please contact our customer support at concierge@kylecavan.com with any questions.
*Personalized pieces are final sale.*
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A special request
For special requests and custom orders, please email concierge@kylecavan.com.
Build your own stack by starting with our classic Cable Chain.
In-stock jewelry: Ships next business day
In-stock jewelry with back engraving: Ships in 5-10 business days
Made-to-order jewelry: Ships in 2-4 weeks
Choosing expedited shipping does not guarantee faster production, only a faster arrival. However, we will try our best to ship your item(s) as soon as possible.
If you have a question about when an item will ship, please contact us at concierge@kylecavan.com
RETURNS & EXCHANGES
If you are not 100% satisfied with your order from KYLE CAVAN, we will gladly refund you within 30 days after shipment and can offer store credit up to 45 days after shipment.
To receive a full refund on an item, your item must be in the same condition that you received it. Please click HERE to initiate a return.
If you are looking to exchange an item, please click HERE to initiate a return. The new item must be treated as a new order.
NON-RETURNABLE ITEMS
Pieces that are on sale or have been customized with engraving are not eligible for a return unless it is damaged or broken upon receipt and/or if we made a mistake with your order.
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This was a beautiful college graduation gift for my daughter! She loves it!
cavan golf chain for the starburst necklace
Thank you so much for your 5-star review of our cable chain, Adena, for the Kansas State Sunburst Pendant! We’re thrilled to hear that it made a special gift even more meaningful.
We truly appreciate your support and hope it continues to be cherished!
Very nice
Thank you so much for the wonderful review, John! We're thrilled to hear you loved the cable chain. Since it’s a gift, we hope it brings a big smile to the recipient too! We truly appreciate you choosing us for such a special moment.
Nice chain for the two charms I bought my daughter.
Thank you so much for taking the time to leave your feedback, Janelle! We’re truly happy to hear that you liked the cable chain and that it pairs nicely with the Alpha Chi Omega Lyre Charm and UT Longhorn Charm you purchased for your daughter. It means a lot to us that our pieces can be part of such thoughtful and meaningful gifts.
If you ever need assistance choosing additional charms, chains, or have any questions at all, please feel free to reach out; we’re always here to help.
Perfect graduation gift. Such a beautiful way to represent!
Thank you so much for your lovely review, Julia! We’re thrilled to hear that the Penn State Sunburst Pendant & Cable Chain made such a meaningful graduation gift. It’s such a special piece to honor that chapter and celebrate all the hard work that led to it. We appreciate you choosing us to be part of such an important moment.