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A Letter from Kyle

About Behind The Compass Founder Our Story

A Letter from Kyle

Redefining a Classic

 As I’ve been building KYLE CAVAN over the past few years, I’ve spent countless hours traveling to campuses around the country, reconnecting with old friends, and meeting new ones. It seemed fitting that the first post should tell my story. I hope you enjoy reading it, as much as I’ve enjoyed getting to live it.

The idea started small. A few years after college graduation, I was looking at my own collection of jewelry – defined by a few too many oversized costume necklaces. I was truly proud of the collection that I’d put together but I realized that my cherished pieces weren’t the loudest, newest or even my most expensive. My real treasures were the ones that were handed down to me and that I never took off, like the cross that I had worn underneath those oversized necklaces since my 16th birthday. They weren’t just beautiful, they inspired me, and they connected me to my family and my past. Each piece evoked feelings in me that were beyond description, and together they told my life’s story.

This is when I knew I wanted to design jewelry that would have meaning for every person that wore it. With this new purpose in mind, I immediately reflected on what was missing from my story and it was in this moment that the KYLE CAVAN story began.

 

 

Today, KYLE CAVAN is led by me, my best friend Elizabeth Shirley, my sister in law Elizabeth Garcia, and our small but talented team. Together, we are working to build a brand that brings deeper meaning to what it means to wear class jewelry, that fosters community across schools & generations, and injects much needed style to an industry that has long been dominated by masculine design. 

We hope that you will join us on this journey and the rest of the #CavanCrew <3 

- Kyle 

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Shipping & Returns

SHIPPING 

We do our best to ship item(s) 10-15 business days after purchase unless the item(s) is in-stock, in which case it will ship immediately. 

Please allow for a few additional days if your item is Cavan Gold™ as it requires the extra step of dipping the piece in gold after it is created. 14K Gold pieces may take up to 4 weeks to ship.

New School Collections like Boston University, Bucknell, Fordham, Georgetown, Harvard, Quinnipiac, Elon, Florida, Illinois, Kansas, Loyola of Maryland, Miami of Ohio, Northwestern, Purdue, South Carolina, Syracuse, Texas A&M, TCU, Trinity, Vanderbilt, Virginia Tech, Wake Forest will start shipping between March 15 and April 1 2019. 

If you have a question about when an item will ship, please contact us at concierge@kylecavan.com

 Shipping is free on all orders over $250. 

RETURNS & EXCHANGES

If you are not 100% satisfied with your order from KYLE CAVAN, we will gladly refund you within 21 days of purchase.

To receive a full refund on an item, your item must be in the same condition that you received it. Please click HERE to initiate a return.

If you are looking to exchange an item, please click HERE to initiate a return. The new item must be treated as a new order. 

NON-RETURNABLE ITEMS

Pieces that are on sale or have been customized with engraving are not eligible for a return unless it is damaged or broken upon receipt and or if we made a mistake with your order.

REFUNDS (IF APPLICABLE)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

There is often some processing time before a refund is posted. If you haven’t received a refund yet, please contact us at concierge@kylecavan.com 

REPAIRS

Please contact us at concierge@kylecavan.com about repairs. Your satisfaction is our highest priority and we will work with you to address the situation.