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If your item is IN-STOCK and you’re adding back engraving, your item will ship in 5-8 business days. If your item is MADE-TO-ORDER, please allow 2-4 weeks for delivery.
Please contact our customer support at concierge@kylecavan.com with any questions.
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For special requests and custom orders, please email concierge@kylecavan.com.
In-stock jewelry: Ships next business day
In-stock jewelry with back engraving: Ships in 5-8 business days
Made-to-order 14K gold jewelry: Ships in 2-4 weeks
Choosing expedited shipping does not guarantee faster production, only a faster arrival. However, we will try our best to ship your item(s) as soon as possible.
If you have a question about when an item will ship, please contact us at concierge@kylecavan.com
RETURNS & EXCHANGES
If you are not 100% satisfied with your order from KYLE CAVAN, we will gladly refund you within 30 days after shipment and can offer store credit up to 45 days after shipment.
To receive a full refund on an item, your item must be in the same condition that you received it. Please click HERE to initiate a return.
If you are looking to exchange an item, please click HERE to initiate a return. The new item must be treated as a new order.
NON-RETURNABLE ITEMS
Pieces that are on sale or have been customized with engraving are not eligible for a return unless it is damaged or broken upon receipt and/or if we made a mistake with your order.
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Beautiful!
Thank you so much for your feedback, Dr. Susan. We are thrilled to hear that you love your new Boston University Sunburst Charm and truly appreciate all your support!
My wife loves these earrings!
We are so thrilled to hear that your wife loves her new FSU Stud Earrings, Fred!
We hope your wife enjoys her new earrings, and we truly appreciate all your support.
I bought the earrings for my daughter, and she loves them. Very nice quality!
We are thrilled to hear that your daughter loves her new earrings, Renee! We truly appreciate your support and hope your daughter enjoys wearing her new earrings for many special occasions!
Only earrings I can wear without having an allergic reaction. Love!
We are so thrilled to hear that your new Shamrock Stud Earrings are allergy friendly and that you love them! Thank you so much for your feedback, Adriana. We truly appreciate your support!
LOVE these AU stud earrings. They are the perfect size (5mm) and fit in each of my 3 lobe piercings. I can mix and match with my other earrings. They will become part of my everyday jewelry, not just for game day! War Eagle!
Thank you for your great feedback, Gina! We are so happy that you love your new earrings and that they're an everyday mix & match essential. We hope you wear them for many fun occasions!
