Our focus on craftsmanship ensures that your pieces can be worn for years to come with the proper care. Below are some tips to keep your Jewelry shining!
Overview
HOW TO STORE:
We recommend storing your Jewelry in the KYLE CAVAN anti-tarnish bag, which is included with each order. Please see below for more information on our packaging.
All Jewelry should be stored in a cool, dark space to maximize its life and avoid tarnishing.
HOW TO CLEAN:
We recommend using your KYLE CAVAN Polishing Cloth to gently wipe down your Jewelry after each us.
Our polishing cloths are suitable for Sterling Silver, Cavan Gold, 14K Gold, and Gemstones.
HOW TO WEAR:
Avoid excessive contact with harsh chemicals, water, cleaning products, chlorine, and oils while wearing your Jewelry.
Exposure to these elements can harm the composition of your Jewelry. Instead, carefully wipe down your Jewelry after each wear to preserve its shine.
PACKAGING:
Tip: How to unknot your chain:
Here’s our best tip on how to unknot your tangled chain:
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Never pull!
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Use a pin or a thumbtack to gently separate any knots
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Gently jiggle the chain around to loosen entanglements
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This should effectively loosen any knots without damaging your chain
Trick: How to tighten the back of your hoop earrings
The back of your hoop earrings may naturally become loose over time, failing to click into place. Here’s a quick trip to tighten them on your own:
- Open your hoop earring and gently pull the the post upward to tighten it.
- This should effectively realign the post and tighten the back of your hoops.
- To loosen the back, gently pull down on the post to achieve your desired tightness.
CUSTOMER SUPPORT:
Our team is always here to support you with any Jewelry questions or concerns, should you have any.
Please don’t hesitate to reach out to our team at: concierge@kylecavan.com, and we would be more than happy to accommodate you as soon as possible.