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All customized products are final sale.
You must fill out at least one line.
If your item is IN-STOCK and you’re adding back engraving, your item will ship in 5-8 business days. If your item is MADE-TO-ORDER, please allow 2-4 weeks for delivery.
Please contact our customer support at concierge@kylecavan.com with any questions.
*Personalized pieces are final sale.*
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For special requests and custom orders, please email concierge@kylecavan.com.
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In-stock jewelry: Ships next business day
In-stock jewelry with back engraving: Ships in 5-8 business days
Made-to-order 14K gold jewelry: Ships in 2-4 weeks
Choosing expedited shipping does not guarantee faster production, only a faster arrival. However, we will try our best to ship your item(s) as soon as possible.
If you have a question about when an item will ship, please contact us at concierge@kylecavan.com
RETURNS & EXCHANGES
If you are not 100% satisfied with your order from KYLE CAVAN, we will gladly refund you within 30 days after shipment and can offer store credit up to 45 days after shipment.
To receive a full refund on an item, your item must be in the same condition that you received it. Please click HERE to initiate a return.
If you are looking to exchange an item, please click HERE to initiate a return. The new item must be treated as a new order.
NON-RETURNABLE ITEMS
Pieces that are on sale or have been customized with engraving are not eligible for a return unless it is damaged or broken upon receipt and/or if we made a mistake with your order.
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Terrific safety feature
It was beneficial
Beautiful
Delivered on time
Package was delivered with no issues, but having the package protection have me piece of mind.