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All customized products are final sale.
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If your item is IN-STOCK and you’re adding back engraving, your item will ship in 5-8 business days. If your item is MADE-TO-ORDER, please allow 2-4 weeks for delivery.
Please contact our customer support at concierge@kylecavan.com with any questions.
*Personalized pieces are final sale.*
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Final Sale
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A special request
For special requests and custom orders, please email concierge@kylecavan.com.
A special collaboration with the Penn State Dance Marathon also known at THON. 20% of sales will be donated to THON all year long. You can credit a specific organization at check-out. More Info
In-stock jewelry: Ships next business day
In-stock jewelry with back engraving: Ships in 5-8 business days
Made-to-order 14K gold jewelry: Ships in 2-4 weeks
Choosing expedited shipping does not guarantee faster production, only a faster arrival. However, we will try our best to ship your item(s) as soon as possible.
If you have a question about when an item will ship, please contact us at concierge@kylecavan.com
RETURNS & EXCHANGES
If you are not 100% satisfied with your order from KYLE CAVAN, we will gladly refund you within 30 days after shipment and can offer store credit up to 45 days after shipment.
To receive a full refund on an item, your item must be in the same condition that you received it. Please click HERE to initiate a return.
If you are looking to exchange an item, please click HERE to initiate a return. The new item must be treated as a new order.
NON-RETURNABLE ITEMS
Pieces that are on sale or have been customized with engraving are not eligible for a return unless it is damaged or broken upon receipt and/or if we made a mistake with your order.
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Where is my necklace???!!!! It’s showing as MARKED DELIVERED!!!! I HAVE NOT RECEIVED IT!!!
So elegant and simple! I bought this to celebrate my daughter’s acceptance into her first choice university and am layering it with my son’s (twin brother) first choice acceptance for a beautiful set to celebrate their accomplishments! I’m so proud of them and love these beautiful jewelry pieces to wear! I’m very particular about my jewelry and these are beautiful pieces! Thanks for offering your designs in 14K gold. I won’t wear anything else.
Thank you so much for all your support Kimberley! We are so happy that you love your Sunburst Necklace! xx
Love the detail in the sunburst pendant. Also not too big, love wearing it.
Love this piece. Have been looking for a long time and it's perfect.
We are so happy that you love this piece Melanie!! xx
I can’t wait for my daughter to receive. Glad the engraving on the back was able to be done
We are so excited for your daughter to receive her personalized ECU Sunburst necklace, Cindy!
