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All customized products are final sale.
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If your item is IN-STOCK and you’re adding back engraving, your item will ship in 5-8 business days. If your item is MADE-TO-ORDER, please allow 2-4 weeks for delivery.
Please contact our customer support at concierge@kylecavan.com with any questions.
*Personalized pieces are final sale.*
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Final Sale
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A special request
For special requests and custom orders, please email concierge@kylecavan.com.
Inspired by vintage coin necklaces, the Florentine Pendant Petite can be worn layered or alone as a chic statement. The 'Florentine finished' frame is created using an Italian technique that creates tiny cross-hatch engraved lines.
In-stock jewelry: Ships next business day
In-stock jewelry with back engraving: Ships in 5-8 business days
Made-to-order 14K gold jewelry: Ships in 2-4 weeks
Choosing expedited shipping does not guarantee faster production, only a faster arrival. However, we will try our best to ship your item(s) as soon as possible.
If you have a question about when an item will ship, please contact us at concierge@kylecavan.com
RETURNS & EXCHANGES
If you are not 100% satisfied with your order from KYLE CAVAN, we will gladly refund you within 30 days after shipment and can offer store credit up to 45 days after shipment.
To receive a full refund on an item, your item must be in the same condition that you received it. Please click HERE to initiate a return.
If you are looking to exchange an item, please click HERE to initiate a return. The new item must be treated as a new order.
NON-RETURNABLE ITEMS
Pieces that are on sale or have been customized with engraving are not eligible for a return unless it is damaged or broken upon receipt and/or if we made a mistake with your order.
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She loves her necklace. Gave to her as graduation present. Purchased in 14k gold w the emerald accent piece.
I love the UNC Florentine Necklace Petite in sterling silver! Bought this and have worn it every day since. When I had an issue with the chain, after reaching out to Kyle Cavan, they emailed me back the same day and shipped me a replacement. Absolutely a five-star brand!!
That is so great to hear that you are happy with your necklace! Thank you for all your support Susan! xx
Like the design
Simple and clear image
This necklace is exactly what I was looking for to give our daughter for graduation! The size is perfect and I am amazed by the customized design. So quick, easy, accurate and beautiful!! Thank you, thank you!
Thank you for the kind words and support! We were so happy to make you a custom piece for a very special day.
